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Monday, July 9, 2007

Dave Pollard on collaboration


Not Kafka

Where all I ever observed about management relations has been said in a lucid and succinct way. To wit:

There are deadbeats who ride the coattails of more diligent and conscientious workers. There are antagonists who will perversely undermine and sabotage, out of jealousy, fear, or spite. What I have observed, though, is that in most groups entrusted to self-manage, these people will be outed by their peers and will usually leave when they can no longer get away with their behaviour, because their peers simply refuse to put up with it. And schism between 'management' and 'front line' cannot arise if there is no distinction between the two roles.

The most difficult problem with this approach is dealing with people who are dysfunctional because of factors outside the workplace -- people who have been traumatized, depressed, or warped into psychopathy. I have not found an answer for how to make such people effective and energized in the workplace.

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